Responsible Gaming Policy

At Betflare, our primary goal is to provide entertainment through our games and services, not a means to make money. While playing, you should be aware that there is a risk of losing your money, and it is important to take full responsibility for your gaming behavior. We encourage all players to consider their financial and social circumstances to ensure that their time on our platform remains enjoyable and stress-free.

Key Definitions

  • Account: The personal account you create on betflare to access our games and services.
  • Player: The individual using our betting and gaming products.

Our Recommendations for Responsible Gaming

  1. Enjoy the Experience: Gaming should be a fun and relaxing activity. Make it a part of your leisure time.
  2. Monitor Your Spending: Keep track of the time and money you invest in gaming.
  3. Take a Break When Needed: If you feel the need to step back from gambling, you can opt for self-exclusion by contacting our client support team.

Addressing Gambling Addiction

If you’re concerned about your gambling habits, we recommend taking a quick and anonymous self-assessment through the following link: Gambler’s Anonymous 20 Questions.

For additional support or advice on your gambling behavior, our client support team is always available to assist you. Recognizing potential addiction early is crucial to prevent long-term consequences.

Preventative Measures and Interventions

To help you maintain control over your gambling, we recommend the following strategies:

  1. Set Limits:
    If you find yourself exceeding your budget, consider setting limits on your deposits, bets, losses, and session durations. You have the flexibility to adjust these limits at any time. However, please note that while a decrease in deposit limits takes effect immediately, an increase may involve a cooling-off period. Limits are not retroactive, so they won’t affect transactions that have already occurred.
  2. Take a Break:
    If stepping away from our platform would benefit you, we offer two options:

    a. Cooling-Off Period:
    You can initiate this period immediately, with a minimum duration of 7 days. During this time, you will not be able to deposit funds, and you won’t receive any promotional offers.

    b. Self-Exclusion:
    This option allows you to take a timeout from our platform for at least 24 hours. You can choose longer periods, such as 48 hours, 7 days, or even 30 days. Once set, the self-exclusion period cannot be canceled. Please ensure you request a withdrawal before initiating self-exclusion, as we won’t be able to process withdrawal requests during the exclusion period.

To activate either a Cooling-Off or Self-Exclusion period, please email us at [email protected] for confirmation.

After your self-exclusion period ends, your account will not be automatically reactivated. You will need to contact our support team to lift the block on your account.

For more detailed information, please refer to our Self-Exclusion Policy.

Our ultimate aim is to ensure you have a positive and enjoyable experience on our platform. If you need further information or assistance with responsible gambling, do not hesitate to contact our client support at [email protected].