Privacy Policy

1. Introduction

1.1. This Privacy Policy outlines how we collect, process, and protect your personal data when you use our website, bet-flare.com. We are committed to safeguarding your privacy and ensuring the security of your personal information. Please note that our website is intended for users who are 18 years of age or older, and we do not knowingly collect data from individuals under this age limit.

1.2. Unless specifically defined in this Privacy Policy, any capitalized terms should be understood as they are defined in our Terms & Conditions.

1.3. By using our services and clicking the “I Accept” button on the Betflare website, you confirm your full and unequivocal acceptance of this Privacy Policy. By accepting, you agree to our collection, storage, processing, and use of your personal data as described in this document. Under GDPR, personal data refers to any information related to an identifiable individual, including names, identification numbers, and other identifiers.

If you do not wish to share your personal data with us as described in this Privacy Policy, please refrain from providing such information on the Website. Be aware that refusal to provide personal data may limit your access to certain services.

1.4. Principles:

This Privacy Policy is grounded in the principles of GDPR, including:

Lawfulness, Fairness, and Transparency: We process personal data in a lawful, fair, and transparent manner.
Purpose Limitation: Data is collected for specific, clear, and legitimate purposes and not processed in a manner incompatible with those purposes.
Data Minimization: We collect only the data necessary for the intended purposes.
Accuracy: We strive to keep personal data accurate and up-to-date, correcting or deleting any inaccuracies promptly.
Storage Limitation: Personal data is stored only as long as necessary for the purposes for which it was collected.
Integrity and Confidentiality: We protect personal data with appropriate security measures against unauthorized access, unlawful processing, and accidental loss or damage.

2. Information We Collect

2.1. We collect only the personal data necessary to provide our services. This includes information you provide during account registration, document uploads for KYC verification, and interactions with our Customer Support. Collected data may include your name, date of birth, address, phone number, email address, and identification documents. Additional documentation may be requested as needed for account verification or other procedures.

3. Data Collection and Processing

3.1. In compliance with GDPR, we collect, process, and store personal data solely for providing our services. Your personal data is processed to:

Facilitate the use of our website and its features during registration and gameplay.
Enhance and optimize our services and user experience.
Personalize your interactions with our services, including game play and bonuses.
Communicate with you about the services you use, including updates and new offerings.
Provide customer support.
Protect users from fraudulent activities and promote responsible gaming.
Process your transactions securely.
Support other service-related operations on the Betflare website.

3.2. We may conduct security reviews to verify the accuracy of your registration data and ensure compliance with our Terms & Conditions and applicable laws. These reviews may include credit checks and third-party database verifications. These actions are essential for us to provide services in a legal and responsible manner. If you choose not to consent to these processes, you may not be able to use our services and may need to close your account.

3.3. If you wish to stop the processing of your personal data for the purposes outlined above, please contact us. We will take appropriate measures to cease processing, which may include closing your account. Contact us at [email protected].

3.4. We process your personal data based on the following legal grounds:

Your Consent: Data is processed when you provide clear, specific, and informed consent.
Contract Performance: Data is processed to fulfill our contractual obligations to you, such as account creation and customer support.
Legal Compliance: Data is processed to comply with legal obligations, such as verifying your age.
Legitimate Interest: Data may be processed for our legitimate interests or those of third parties, with appropriate privacy protections in place. This includes analytics, service improvement, and enhancing user experience.

4. Disclosure of Your Personal Information

4.1. We do not intentionally disclose your personal data to third parties without your explicit consent, except as described in this Privacy Policy.

4.2. We may share your data with third-party service providers for purposes such as data analytics and service improvement. By using our website, you consent to the collection, use, and storage of your personal data by these third parties.

4.3. We may disclose your personal data to third parties in the following circumstances:

To assist in providing services, including third-party software providers.
If you are found to have engaged in fraudulent activities or breached our Terms & Conditions.
For research purposes related to addiction prevention (data will be anonymized).
To protect the rights, property, or safety of Betflare, its customers, or others.

4.4. We may also disclose personal information when required by law, in response to legal processes, or to protect the rights and interests of Betflare.

5. Your Rights Regarding Your Personal Information

5.1. As a user, you have rights under GDPR regarding your personal data, including the right to access, rectify, erase, restrict processing, and object to processing. You also have the right to data portability and to object to automated decision-making.

6. Advertising and Cookies

6.1. We use cookies on our website to enhance your gaming experience and for data collection. Cookies help us ensure that our website operates effectively and meet regulatory requirements.

6.2. Our legitimate interest in using cookies is to improve website performance and user experience. We minimize any impact on your privacy.

6.3. With your consent, we may communicate with you via email or SMS about offers and promotions. We do not share your information with third parties for marketing purposes. You can withdraw consent or update your marketing preferences at any time.

7. Data Security

7.1. We take your data security seriously and implement measures to protect your personal information from unauthorized access, unlawful processing, and accidental loss. Personal data is stored in an encrypted, password-protected database within a secure network, protected by advanced firewall software. Our services use SSL Version TLS 1.2 with 256-bit encryption.

8. Data Retention

8.1. We retain personal data for as long as necessary for legal, business, or operational purposes. Retention periods are determined by local laws, contractual obligations, and customer needs. If you withdraw your consent, we will cease processing your personal data and delete it.

9. Third-Party Practices

9.1. We cannot guarantee the privacy of any data you provide to third-party websites linked to or from our services. Such third parties operate independently and are governed by their own privacy policies.

9.2. Our website may link to external sites outside our control. These sites may collect data under their privacy policies, which may differ from ours. We are not responsible for the functionality or errors of these linked sites.

10. Changes to This Privacy Policy

10.1. We reserve the right to update this Privacy Policy by publishing a new version on betflare.com. Continued use of the Betflare website after such updates constitutes your acceptance of the new terms.

11. Contact Us

11.1. For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [email protected].